About Colorado Cool Cars

(Trust, safety, and what makes Colorado Cool Cars different)

As a family-owned Colorado business, we provide personal communication, fast problem solving, and a level of care that large rental companies simply can’t match. Your trip matters to us, and we treat every guest the way we’d want our own family to be treated.

Colorado Cool Cars offers privately owned, well-maintained vehicles with a personal touch. We offer:

  • Clean, reliable, well-maintained vehicles

  • Direct communication with real people

  • Flexible pickup and delivery options

  • Pricing is transparent and competitive without marketplace fees

  • Carefully vetted vehicles with upgraded safety features

  • A smooth, fast, friendly rental experience

Our fleet includes:

  • Economy cars

  • Mid-Tier vehicles

  • Premium SUVs (our most popular rentals)

Each tier comes with its own insurance and deposit expectations.

As a family-owned Colorado business, we provide personal communication, fast problem solving, and a level of care that large rental companies simply can’t match. Your trip matters to us, and we treat every guest the way we’d want our own family to be treated.

Colorado Cool Cars offers privately owned, well-maintained vehicles with a personal touch. We offer:

  • Clean, reliable, well-maintained vehicles

  • Direct communication with real people

  • Flexible pickup and delivery options

  • Pricing is transparent and competitive without marketplace fees

  • Carefully vetted vehicles with upgraded safety features

  • A smooth, fast, friendly rental experience

Our fleet includes:

  • Economy cars

  • Mid-Tier vehicles

  • Premium SUVs (our most popular rentals)

Each tier comes with its own insurance and deposit expectations.

Rental Requirements & Verification

(Who can rent, what documents are needed, insurance requirements, etc.)

All drivers must be 25 years or older with a valid driver’s license.

You must provide:

  • A valid driver’s license

  • Proof of auto insurance

  • A credit/debit card for your deposit

Additional verification may be required for premium vehicles.

Yes, as long as the driver is:

    • 25 or older

    • Provides a valid driver’s license

    • Submits insurance info and is approved

Unapproved drivers void insurance and the rental agreement. 

All drivers must be 25 years or older with a valid driver’s license.

You must provide:

  • A valid driver’s license

  • Proof of auto insurance

  • A credit/debit card for your deposit

Additional verification may be required for premium vehicles.

Yes, as long as the driver is:

    • 25 or older

    • Provides a valid driver’s license

    • Submits insurance info and is approved

Unapproved drivers void insurance and the rental agreement. 

Insurance Requirements & Coverage Rules

(Security deposits, fees, refunds, cancellation policy)

Yes. All guests must have active auto insurance to rent from Colorado Cool Cars. Coverage must meet minimum state requirements and include liability protection.

Yes. You may use your personal auto insurance if it meets our coverage requirements. You will upload your insurance declarations page during the booking process so we can verify active coverage.

 

Premium-tier SUVs may require Wheelbase Protection, even if you carry personal insurance.

Wheelbase Protection is a coverage option offered through our booking system. It provides rental-specific coverage for guests who prefer not to use—or do not qualify to use—their personal auto insurance.

 

Availability varies by vehicle tier.

All insurance verification is handled securely through our Wheelbase booking system.


Wheelbase reviews your documentation, confirms that your policy is active, and ensures that coverage levels meet our minimum requirements before your trip begins.

If your policy does not provide sufficient protection for the vehicle you selected, you will need to purchase Wheelbase Protection during checkout.

Wheelbase manages:

  • Insurance verification

  • Coverage documentation

  • Claim processing

  • Communication regarding deductibles or coverage limits

This ensures your rental agreement and insurance coverage are properly recorded and compliant.

You must report any damage immediately. Claims will be processed through:

  • Wheelbase Protection, or

  • Your personal insurance if it was used for the trip

Your security deposit may be held temporarily until the claim is resolved.

If the repair cost is less than your deductible, the guest is responsible for the repair amount.

No. Only approved drivers listed on the rental agreement are insured.


Unapproved drivers void coverage and violate the rental agreement.

Yes. All guests must have active auto insurance to rent from Colorado Cool Cars. Coverage must meet minimum state requirements and include liability protection.

Yes. You may use your personal auto insurance if it meets our coverage requirements. You will upload your insurance declarations page during the booking process so we can verify active coverage.

 

Premium-tier SUVs may require Wheelbase Protection, even if you carry personal insurance.

Wheelbase Protection is a coverage option offered through our booking system. It provides rental-specific coverage for guests who prefer not to use—or do not qualify to use—their personal auto insurance.

 

Availability varies by vehicle tier.

All insurance verification is handled securely through our Wheelbase booking system.


Wheelbase reviews your documentation, confirms that your policy is active, and ensures that coverage levels meet our minimum requirements before your trip begins.

If your policy does not provide sufficient protection for the vehicle you selected, you will need to purchase Wheelbase Protection during checkout.

Wheelbase manages:

  • Insurance verification

  • Coverage documentation

  • Claim processing

  • Communication regarding deductibles or coverage limits

This ensures your rental agreement and insurance coverage are properly recorded and compliant.

You must report any damage immediately. Claims will be processed through:

  • Wheelbase Protection, or

  • Your personal insurance if it was used for the trip

Your security deposit may be held temporarily until the claim is resolved.

If the repair cost is less than your deductible, the guest is responsible for the repair amount.

No. Only approved drivers listed on the rental agreement are insured.


Unapproved drivers void coverage and violate the rental agreement.

Pricing, Deposits & Payments

(Who can rent, what documents are needed, insurance requirements, etc.)

Deposits vary by vehicle tier:

  • Economy: $250

  • Mid-Tier: $400

  • Premium: $500

Deposits are refundable after the vehicle is returned and inspected.

Most refunds process within 48–72 hours, depending on your bank.

We offer a full refund for cancellations made 24 or more hours before the scheduled pickup time.
Cancellations made within 24 hours of pickup receive a 50% refund.
Same-day cancellations, no-shows, or cancellations caused by missing requirements (invalid license, no insurance, unpaid deposit, underage driver) are non-refundable.

During peak seasons or for premium-tier vehicles, a 48-hour cancellation window may apply. This will be clearly stated during your booking when applicable.

If severe weather makes travel unsafe, we offer a full credit toward a future trip. Credits do not expire.

No. Once the rental period begins, unused days are non-refundable.

All vehicle rentals are subject to applicable state and local taxes. The total tax and fee amount is automatically calculated based on the pickup location selected during booking.

 

Airport and airport-area pickup locations typically include additional local taxes and transportation-related fees, which can result in a higher total than residential or neighborhood pickups. These charges are required by local jurisdictions and are not set by Colorado Cool Cars.

Wheelbase automatically calculates, collects, and remits all required taxes and fees at checkout, so there are no surprises after booking.

 

Guests looking to minimize taxes and fees may prefer selecting a residential pickup location when available.

Deposits vary by vehicle tier:

  • Economy: $250

  • Mid-Tier: $400

  • Premium: $500

Deposits are refundable after the vehicle is returned and inspected.

Most refunds process within 48–72 hours, depending on your bank.

We offer a full refund for cancellations made 24 or more hours before the scheduled pickup time.
Cancellations made within 24 hours of pickup receive a 50% refund.
Same-day cancellations, no-shows, or cancellations caused by missing requirements (invalid license, no insurance, unpaid deposit, underage driver) are non-refundable.

During peak seasons or for premium-tier vehicles, a 48-hour cancellation window may apply. This will be clearly stated during your booking when applicable.

If severe weather makes travel unsafe, we offer a full credit toward a future trip. Credits do not expire.

No. Once the rental period begins, unused days are non-refundable.

All vehicle rentals are subject to applicable state and local taxes. The total tax and fee amount is automatically calculated based on the pickup location selected during booking.

 

Airport and airport-area pickup locations typically include additional local taxes and transportation-related fees, which can result in a higher total than residential or neighborhood pickups. These charges are required by local jurisdictions and are not set by Colorado Cool Cars.

Wheelbase automatically calculates, collects, and remits all required taxes and fees at checkout, so there are no surprises after booking.

 

Guests looking to minimize taxes and fees may prefer selecting a residential pickup location when available.

Pickup, Return & Trip Logistics

(Where to pick up vehicles, late returns. fuel, cleaning, etc.)

You’ll select your preferred pickup location during the booking process, and detailed instructions will be sent after your reservation is confirmed.

 

We currently offer three pickup options:

 

1. Airport-area pickup (ParkDIA) 
Some of our vehicles are available for pickup at ParkDIA, an off-airport parking facility near Denver International Airport. These vehicles are designated as airport-area pickups. ParkDIA provides a complimentary shuttle to and from the airport. Detailed shuttle instructions are included after booking.

 

2. Home base pickup (Englewood – near Hampden Ave & Santa Fe)

Many vehicles are available for pickup at our Englewood home base near Hampden Avenue and Santa Fe Drive. The exact pickup address and instructions are provided after booking.

 

3. Airport-area pickup (The Parking Spot South)
Select vehicles may be delivered to Parking Spot South near DIA for an additional delivery fee. The Parking Spot provides a complimentary shuttle to and from the airport. Detailed shuttle instructions are included after booking.

 

4. Local delivery (within 5 miles of our home base) 

For an additional delivery fee, we offer delivery to select locations within five (5) miles of our Englewood home base. Availability and pricing are shown during booking.

 

The exact pickup or delivery location is determined by the vehicle selected and the option chosen at checkout.

 

Taxes and fees vary by pickup location and are calculated automatically at checkout.

Yes. We offer local delivery to custom locations within 5 miles of our Englewood home base for an additional delivery fee.


This includes residential addresses, hotels, office buildings, and nearby transit stations that allow short-term vehicle access. Any parking fees incurred during pickup or return are the guest’s responsibility.

 

Delivery options will appear during the booking process when available.

Hourly late fees apply after the grace period.
Significant delays may result in an additional day’s charge.

Return the vehicle with the same fuel level it had at pickup.

Return the vehicle reasonably clean:

  • No excessive pet hair

  • No mud, sand, or spills

  • No smoke or vapor odors

A cleaning fee applies if extra detailing is required.

You’ll select your preferred pickup location during the booking process, and detailed instructions will be sent after your reservation is confirmed.

 

We currently offer three pickup options:

 

1. Airport-area pickup (ParkDIA) 
Some of our vehicles are available for pickup at ParkDIA, an off-airport parking facility near Denver International Airport. These vehicles are designated as airport-area pickups. ParkDIA provides a complimentary shuttle to and from the airport. Detailed shuttle instructions are included after booking.

 

2. Home base pickup (Englewood – near Hampden Ave & Santa Fe)

Many vehicles are available for pickup at our Englewood home base near Hampden Avenue and Santa Fe Drive. The exact pickup address and instructions are provided after booking.

 

3. Airport-area pickup (The Parking Spot South)
Select vehicles may be delivered to Parking Spot South near DIA for an additional delivery fee. The Parking Spot provides a complimentary shuttle to and from the airport. Detailed shuttle instructions are included after booking.

 

4. Local delivery (within 5 miles of our home base) 

For an additional delivery fee, we offer delivery to select locations within five (5) miles of our Englewood home base. Availability and pricing are shown during booking.

 

The exact pickup or delivery location is determined by the vehicle selected and the option chosen at checkout.

 

Taxes and fees vary by pickup location and are calculated automatically at checkout.

Yes. We offer local delivery to custom locations within 5 miles of our Englewood home base for an additional delivery fee.


This includes residential addresses, hotels, office buildings, and nearby transit stations that allow short-term vehicle access. Any parking fees incurred during pickup or return are the guest’s responsibility.

 

Delivery options will appear during the booking process when available.

Hourly late fees apply after the grace period.
Significant delays may result in an additional day’s charge.

Return the vehicle with the same fuel level it had at pickup.

Return the vehicle reasonably clean:

  • No excessive pet hair

  • No mud, sand, or spills

  • No smoke or vapor odors

A cleaning fee applies if extra detailing is required.

Travel Rules & Restrictions

(State lines, road types, towing, smoking, pets)

Only with written approval from Colorado Cool Cars.
Unauthorized out-of-state travel may void coverage and deposit.

Light, well-maintained dirt roads are allowed.
Off-roading, rock crawling, deep mud, or unmaintained trails are strictly prohibited.

Towing is not permitted unless your reservation includes special written approval.

No smoking or vaping. A fee applies if smoke odors are detected.

Pets are allowed only in approved vehicles and must be disclosed before pickup. A pet cleaning fee may apply.

Only with written approval from Colorado Cool Cars.
Unauthorized out-of-state travel may void coverage and deposit.

Light, well-maintained dirt roads are allowed.
Off-roading, rock crawling, deep mud, or unmaintained trails are strictly prohibited.

Towing is not permitted unless your reservation includes special written approval.

No smoking or vaping. A fee applies if smoke odors are detected.

Pets are allowed only in approved vehicles and must be disclosed before pickup. A pet cleaning fee may apply.

Safety, Roadside Issues & Emergencies

(Warning lights, flat tires, mechanical issues, breakdowns)

Pull over safely and contact us immediately.
We will:

  • Assess the issue

  • Provide guidance

  • Arrange a vehicle swap when possible

Contact us right away.
Depending on your location, we may:

  • Send roadside assistance

  • Provide a replacement vehicle

  • Guide you through safely changing the tire

Pull over safely and contact us immediately.
We will:

  • Assess the issue

  • Provide guidance

  • Arrange a vehicle swap when possible

Contact us right away.
Depending on your location, we may:

  • Send roadside assistance

  • Provide a replacement vehicle

  • Guide you through safely changing the tire

Damage, Claims & After-Trip Inspections

(Most important guest concerns – what happens if something goes wrong)

Report the damage immediately and send photos.
Claims are processed through:

  • Wheelbase Protection Plan OR

  • Your personal insurance (if approved)

If the repair cost is below the deductible, the guest is responsible for the full repair amount.

Deposits may be held temporarily until inspection and claim processing are complete.

No. All repairs must be completed by Colorado Cool Cars – approved vendors to ensure safety and quality.

Report the damage immediately and send photos.
Claims are processed through:

  • Wheelbase Protection Plan OR

  • Your personal insurance (if approved)

If the repair cost is below the deductible, the guest is responsible for the full repair amount.

Deposits may be held temporarily until inspection and claim processing are complete.

No. All repairs must be completed by Colorado Cool Cars – approved vendors to ensure safety and quality.